Love This Shampoo
I really love this shampoo and conditioner. So why, you may be wondering, am I only giving it three stars. Well, this may seem a bit unfair, but I’m giving three stars because my Zig Zag root teasing spray stopped working half way through the bottle. While I know this review is for the Dallas shampoo, I think R+Co’s packaging leaves something to be desired. I don’t expect anything extravagant, especially if it’s eco-friendly, which I prefer, but not only did my Zig Zag stop working, my conditioner is nearly impossible to get out of the bottle. I have to balance it upside down to avoid shaking it profusely to get anything to come out. Maybe this is nitpicky, but these are fairly pricey products, so I expect both the product and packaging to work well. Btw, I LOVE the Zig Zag spray but will not be buying more for fear of it being wasted like my current bottle.
R+Co
Hi Jen,
Thank you so much for taking the time to share your feedback! We're thrilled to hear that you love the DALLAS Biotin Thickening Shampoo and Conditioner - that means the world to us.
We completely understand your frustration with the packaging issues you've experienced, and your concerns are absolutely valid. When you invest in quality hair care products, you should be able to use every last drop without any hassle. We truly appreciate you bringing this to our attention as it helps us improve our products and packaging design.
Your feedback about both the Zig Zag spray pump and the conditioner bottle is incredibly valuable to our team. We want every R+Co experience to be exceptional from start to finish, and it's clear we have some work to do on the packaging front.
We're so glad you love the performance of both the DALLAS set and the Zig Zag spray - it sounds like these products are working beautifully for your hair! Your honest review helps other customers make informed decisions and helps us continue to improve.
Thank you again for being part of the R+Co family and for your thoughtful feedback.
The R+Co Team
