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IN THE WILD
WHAT PEOPLE ARE SAYING
- Katherine B.Verified BuyerHair Type StraightHair Density FineWhat is your main hair goal? Color CareNovember 8, 2026Hair Type StraightHair Density FineWhat is your main hair goal? Color CareReviewingGEMSTONE Color Shampoo + Conditioner SetRated 5 out of 5 starsExcellent!
My hair looks so vibrant! Will definitely be purchasing again in the future!
- Elizabeth M.Verified BuyerHair Type StraightHair Density FineWhat is your main hair goal? Volume + TextureNovember 5, 2026Hair Type StraightHair Density FineWhat is your main hair goal? Volume + TextureReviewingGEMSTONE Color Shampoo + Conditioner SetRated 5 out of 5 starsShampoo and Conditioner
My hair looks fuller than ever before
- Brenda T.Verified BuyerHair Type WavyHair Density MediumWhat is your main hair goal? Color CareOctober 1, 2026Hair Type WavyHair Density MediumWhat is your main hair goal? Color CareReviewingGEMSTONE Color Shampoo + Conditioner SetRated 3 out of 5 starsLove the shampoo, not so much the conditioner
I have ordered this product in the past and loved it, thus the reorder. The shampoo is amazing as always, but something is off with the conditioner. Upon opening, it had a funny odor; almost like it was old, like an ingredient was breaking down or spoiling somehow. I did use it some, hoping I was just having an off olfactory day, but it did not perform as usual. It did not give my hair the softness, shine or manageability I am used to. Thanks-
R+CoOctober 3, 2026Thank you so much for your honest feedback, Brenda! ✨ We're really glad to hear that you're loving the shampoo in the GEMSTONE Color Shampoo + Conditioner Set — it means so much that it's delivering the results you've come to expect from us!
We're really sorry to hear about your experience with the conditioner though. That funny odor you noticed upon opening is definitely not what we want any of our customers to experience, and we totally understand how concerning that must have been. It's especially frustrating when you were counting on the conditioner to perform the way it normally does for your hair — giving you that softness, shine and manageability you're used to.
The fact that the conditioner didn't deliver its usual performance alongside that unusual scent is something we take very seriously. Your feedback about this quality issue is incredibly valuable to us, and we really appreciate you taking the time to share what happened, even after giving it a try hoping it was just an off day.
We're grateful that you've been a loyal customer and decided to reorder the GEMSTONE set. Your detailed experience helps us ensure that all our customers get the full quality and performance they expect from our formulas! 💫
With gratitude,
The R+Co Team - Michelle L.Verified BuyerHair Type WavyHair Density MediumWhat is your main hair goal? Color CareSeptember 23, 2026Hair Type WavyHair Density MediumWhat is your main hair goal? Color CareReviewingGEMSTONE Color Shampoo + Conditioner SetRated 5 out of 5 starsExtends color and smells great!
This shampoo and conditioner was recommended by my hairdresser and absolutely extends the life of my color (black).
- Michelle M.Verified BuyerHair Type WavyHair Density FineWhat is your main hair goal? Hydration + RepairSeptember 20, 2026Hair Type WavyHair Density FineWhat is your main hair goal? Hydration + RepairReviewingGEMSTONE Color Shampoo + Conditioner SetRated 5 out of 5 starsgood product odd smell
this works great for my colors and feels good on my hair, but the conditioner sometimes leaves an odd scent if not fully rinsed out. i am not sure if it is interacting with the dye i used. would still buy again