Hi Rebecca! Thank you so much for the amazing 5-star review and for being such a loyal customer - we're absolutely thrilled that the DALLAS Biotin Thickening Kit has become your go-to solution for fine hair! Your satisfaction means the world to us.
I'm so sorry to hear that the pump arrived broken - that's definitely not the experience we want for you, especially with a liter bottle. We completely understand how inconvenient that must be! Please don't worry, our customer service team will absolutely take care of getting you a replacement pump right away. We'll make sure you can enjoy your favorite products without any hassle.
Thanks again for choosing R+Co and for taking the time to share your experience. Customers like you make what we do so rewarding!